Who we are

Hakuba Sunrise Apartments (“us”, “we”, or “our”) operates https://hakubahokujo.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

Use of Personal Information

When making a booking request on this site you will be asked to enter your name, email address and phone number.

We use this information to allow your order to be processed, to administer an optional survey regarding the services that you ordered and may also contact you with newsletters, marketing or promotional materials and other information.

Third Party Disclosure

In the event you make an enquiry regarding 3rd party services. Information including the email address that you enter on this site may be given to the provider of the services you enquired about. We do not transfer personally identifiable information to any other parties.

Non-personally identifiable information (such as the type of service ordered) may be transferred to other parties for purposes such as market research and resort planning.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.